Sunday, January 7, 2007

I miss dial-up

Yea you heard me right. I miss dialup. Not only dialup, but I miss internet. Nobody in my neighborhood is cool enough to have wireless so I can leech off them either. hrmph! I think even if they did it wouldn't matter. After hours of haggling with Charter Communications up in my area ~ they finally gave up the source of their 'technical glitches'. Turns out there is a problem with the 'Aerial Drop' in our building. I have no clue what that means but it involves dirt, big trucks, manly non-computer handed men and a shovel to hide the dead bodies.

After sending out a cable tech to the coven of darkness last Wednesday and failing to connect A to B the cable tech sent over a line tech who also failed to make a connection. This line tech gave us his direct cel number and claimed it was a problem with 'the system' and assured me someone would be over within a reasonable time frame to fix my precious internet.

The reasonable time frame turned out to be Friday evening. Friday evening came and went with no word from any tech whatsoever. About this time late Friday I was enjoying my favorite past time ~ cooking ~ I decide in a fit of anger to call up the cable company (because I can't look up my precious recipes on my precious internet). The first operator I spoke to ~ after 45 minutes AND giving her my cel number 'accidentally' hung up on me then proceeded in failing to call me back.

Wrong move bitch!!!! I finished my cooking ate my wonderful dinner, finished the rest of my salted lime corona, picked up the cel and called them again. I got a hold of a high speed internet cable tech this time! Not only did he fail to tell me what the actual problem was with the failure to have internet in my home, he acted like he didn't even care that I was upset (big surprise right?). I pointed out his apathetic concerns and asked to speak to his supervisor.

Next thing you know I'm talking to his boss. Mind you, it is now five minutes after 9pm. A whole hour after the 4pm-8pm 'window' that Charter Communications had given us for their techs to be at our location (and failed to notify us they would be there after PROMISING that I was at the top of their list of people for that 'window'.

I'll just say this, the supervisor not only made up for the lack of service that I had received all week, he credited me for an entire month of service on BOTH internet AND cable. He also explained the problem was underground and that he would be speaking to the DFW office starting Monday in regards to moving around some dirt and playing with exposed wires. (That was some storm last Friday night, right?)

But until then for the next 7-10 biz days, I am still without internet. I don't even have dialup. No DSL. Not even mobile web. When the superboss was crediting my account I was so tempted to ask for free HBO. So until sometime in the very distant future, I have to depend on the gool ol' internet cafe's.

Hurray for people watching!

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